Tuesday, May 25, 2010

Scams Persist


Though the portion of infomercials making questionable claims has decreased in recent years, scammers are still out there. About 15% of weight-loss infomercials in 2006 included egregious claims, down from about 50% of such ads in 2003, Marinello said.

The decline in deceptive ads is due in part to the Self-Regulation Program's efforts, including requests to advertisers to cease their programming. But some advertisers -- about one-fourth of the remaining deceptive weight-loss ad purveyors, or an estimated 4% of all infomercial makers -- refused to make changes. Marinello said the figures related to weight-loss ads reflect the infomercial industry overall.

Yet with $200 billion in revenues in 2007, the infomercial industry's ship is far from sinking.



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Monday, May 24, 2010

Gergana Koleva, MarketWatch


NEW YORK (MarketWatch) -- It's the ultimate impulse-shopping experience: You see a product advertised on TV as a "free trial offer," so you dial the phone number flashing at you imperatively on the screen.

The next thing you know, your credit card bill arrives with a hefty charge on it. The problem? That free trial ended long before the product was shipped to you.

Unlike typical commercials that aim to impress consumers with an alluring brand image, infomercials push for an immediate purchase. They may seem like a convenient way to shop from home, but think twice before dialing that number. While legitimate companies use infomercials to sell worthwhile products, scammers also tap this form of advertising to make deceptive pitches.

Previously relegated to late-night television, infomercials are now spilling over into regular evening programming and respected daytime fare. One type of infomercial is increasingly common: Shorter direct-retail ads that run an average of 120 seconds.

In years past, "they were considered fringe programming," said Peter Marinello, director of the Electronic Retailing Association's Self-Regulation Program. Launched in 2004, the program is an independent arm of the ERA, a trade group representing companies that sell products via radio, television, and the Internet.

But these days, such ads now appear regularly on daytime and late-night television, as well as on popular evening shows such as Fox's "The O'Reilly Factor," CBS's "60 Minutes" and CNBC's "Mad Money."

"Many viewers get caught off guard when they see these infomercials on a regular TV show as opposed to on specialized shopping channels" like QVC and the Home Shopping Network, Marinello said, and thus may be less likely to question the veracity of the advertisement's claims.

Others agreed. "There's a belief that if an infomercial comes on a network or a popular show like 'The O'Reilly Factor,' it must be legitimate," said Justin Leonard, founder of a consumer forum Web site. "But some of those companies are very savvy and know how to exploit loopholes."



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Wednesday, May 5, 2010

New Web Ad Privacy Bill Riles All Sides


The first draft of new legislation for online ads pleases neither ad men nor privacy groups.

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As concern over Internet advertising and data collection grows, privacy advocates and the Internet advertising industry have been sharpening their legal knives for more than a year. Now two Congressmen have finally given them a piece of legislation they're all too happy to slice apart.

Rick Boucher, D-Va., and Cliff Stearns, R-Fla., released a draft Tuesday of a privacy bill aimed at defining broad new regulations for the data collection practices of online advertising. The bill would require sites to offer easier methods of letting users prevent their behavior from being tracked online, warn users about data collection with a symbol on Web pages and require sites to render anonymous any data they collect after 18 months.

But while those new safeguards are enough to raise hackles in the advertising industry, irate privacy groups say they fall short of their demands, and even represent a deterioration of current privacy protections. "This is very flawed legislation," Jeffrey Chester, president of the Center for Digital Democracy, told reporters on a conference call. "The bill is going to have to be radically revised, or it will face significant opposition from consumer and privacy groups and their supporters."

One of the key battles in online privacy has been over the question of "opt-out" vs. "opt-in": Should users have to agree to have their online behavior data collected, or should sites legally be allowed to track their behavior by default, with an option to stop that collection upon request?

Boucher's and Stearns' bill offers just enough of each approach to please neither advertisers nor privacy advocates. For sensitive data such as telephone numbers, postal and e-mail addresses, social security numbers or financial data, a site would have to explicitly request a user's permission to track and store the information. For tracking of users' paths around the Web for what the bill calls "transactional" or "operational" purposes, sites would be allowed to collect data on users' behaviors without their permission, though they would be required to overtly state on their site with a "seal or symbol" that the page engages in behavioral tracking, and would have to allow the user to prevent that tracking upon request.

The bill also puts strict regulations on tracking users' behavior on mobile devices, an increasing concern as Web-friendly devices like Android phones and iPhones make handsets a new destination for ads. Location-based tracking on cellphones or other portable gadgets would fall under the more sensitive category of data that requires users to opt in before it can be collected.

To Mike Zanneis, vice president of public policy at the Internet Advertising Bureau, the new safeguards sound ill-defined and potentially dangerous to the $23 billion online ad industry. "Opt-in is really the most burdensome privacy restriction that we implement in the U.S.," Zanneis says.

He argues that the data requiring opt-in measures defined by the bill in its current form could include not just names and addresses but also IP addresses and "cookie" files that sites download to a user's browser to note his or her path on the Web. "We know that greater than 70% of all online advertising depends on targeting techniques," he says. "If we have an opt-in standard for cookies, that would impact the vast majority of online advertising, and that's what we want to avoid."

Meanwhile, privacy advocates argue that the bill's exemption for "operational" collection of data--allowing those practices to take place under an "opt-out" rule--gives advertisers far too much leeway. "This bill really adopts an archaic and bankrupt 'notice and consent' regime that we all know doesn't' work," says John Simpson, head of the Google Privacy and Accountability project at Consumer Watchdog.



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Tuesday, May 4, 2010

An Ounce of Prevention: Credit Card Debt


It might be easier said than done for many, but there is one surefire way that anyone can avoid credit card debt if they’re brave enough to try it out. The best way to avoid credit card debt is to quit using credit cards. There are people who live their whole lives without credit, because they don’t want the financial obligation hanging over their heads. If you can be one of those people, that’s the best way to stay out of debt. If you can’t fathom living without your plastic and being able to spend what you want regardless of what your bank account says, then you might not have as much success at this option. For these people, you should know that using credit can be done right, and without causing you to get in over your head. You will need to exercise self-control. This includes knowing when you can afford to use the cards, and when you can’t. Also, you’ll need to learn how to spend what you want, and then pay the balance off every month. And in reality, you should never pay off the whole balance, because it’s much better to have a small balance on your credit cards to show that they’re being used than to have no balance. When you go to get a loan or another type of financing, they’ll see that you have these cards that don’t look like they’re being used, which makes you less creditworthy because of a lack of use. It seems kind of complicated, but it’s not really. Those who have credit and use it look more creditworthy than those who have credit and don’t use it. Avoiding credit card debt is sometimes nearly impossible, especially when you get into a tough financial situation. However, it can be done, as long as you’re willing to take the time to learn how to manage money and better use your credit to its full advantage. That means don’t spend $5,000 a month if you can’t afford to pay it off when the bill comes. And if you can’t afford something in the first place, you shouldn’t buy it at all. Being informed and prepared is often the best way to avoid credit card debt and other financial disasters.

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